Streamline Your JDM Import Business

ImportMyJDM is a comprehensive CRM platform specifically designed for Japanese car import businesses. We help importers manage their entire operation from sourcing vehicles at Japanese auctions to delivering them to customers. Our platform includes vehicle pipeline tracking, client management, shipment monitoring, document storage, and AI-powered tools for data extraction and client matching. Whether you're a small importer handling a few cars per month or a large operation managing hundreds of vehicles, ImportMyJDM streamlines your workflow, reduces manual work, and helps you scale efficiently while maintaining excellent customer service.

Yes, you can upgrade or downgrade your plan at any time with complete flexibility. Changes take effect immediately with prorated billing, so you only pay for what you use. If you upgrade mid-month, you'll be charged the difference for the remaining days. If you downgrade, we'll credit your account for the unused portion. There are no long-term contracts or cancellation fees, giving you the freedom to scale your plan as your business grows.

We'll send you notifications when you reach 80% and 95% of your vehicle limit, giving you plenty of time to take action. You have several options: upgrade to a higher tier for more capacity, archive completed or sold vehicles to free up space, or temporarily pause adding new vehicles. We never automatically charge overage fees or shut down your account. Our goal is to help you manage your inventory smoothly without disrupting your business operations.

Yes! All plans include a comprehensive 60-day free trial with full access to every feature in your chosen plan. You can import your existing data, invite team members, track vehicles through the complete pipeline, and explore all our AI-powered tools. No credit card is required to start your trial, and you can cancel anytime during the trial period without any charges. We believe 60 days gives you enough time to truly experience how ImportMyJDM can transform your business.

Our pipeline tracks vehicles through 7 distinct stages: Sourced (from auctions), Auction Won, JP Yard (in Japan), On Vessel (shipping), At Port (arrived), Customs (clearance), and Delivered. Each stage automatically updates with real-time data from our integrated systems. You can see exactly where every vehicle is, estimated arrival times, and any potential delays. The system also sends automated notifications to your clients, keeping them informed throughout the entire import process without manual work from your team.

Yes, ImportMyJDM offers robust integration capabilities. We provide direct integrations with popular auction platforms, shipping companies, and accounting software. Our REST API allows custom integrations with your existing CRM, website, or internal systems. Enterprise plans include dedicated integration support and custom API endpoints. We can also help migrate your existing vehicle and client data during onboarding, ensuring a smooth transition without losing any historical information.

We provide comprehensive support tailored to your plan level. Starter plans include email support with 24-48 hour response times and access to our knowledge base. Pro plans get priority email support with 12-24 hour responses plus live chat during business hours. Enterprise customers receive dedicated account management, phone support, custom training sessions, and priority feature requests. All plans include free onboarding assistance, data migration help, and access to our extensive video tutorial library.